Ask or search…
K
Links
Comment on page

SDK errors

Format

All errors triggered by the SDK have the following properties:
Field
Type
Description
id
string
Error identifier
message
string
Additional Message
Tip: You can use the call isSdkError(error) to check if an error is in this format:
const identity = new Sdk(identityToken, options);
try {
const response = await identityentity.verifyPolicy(cpfInput.value, policyInput.value);
}
catch (error) {
if(identity.isSdkError(error)) {
// The error is in the format above
}
}

Types of errors

UnsupportedError

ID: UNSUPPORTED
Description: Triggered when the user's browser does not support some feature necessary for the SDK to work

PermissionDeniedError

ID: PERMISSION_DENIED
Description: Triggered when the SDK has not been given permission to perform an action (such as opening the camera)

AlreadyRunningError

ID: ALREADY_RUNNING
Description: Triggered when the throwOnRecall flag is set in the SDK options and a verification call is made while another one is already in progress.

UserCanceledError

ID: USER_CANCELED
Description: Triggered when the user cancels an SDK operation

NetworkError

ID: NETWORK_ERROR
Description: Triggered when a request to our servers fails

InvalidResponseError

ID: INVALID_RESPONSE
Description: Triggered when a request to our servers did not get the expected result

InternalServerError

ID: INTERNAL_SERVER_ERROR
Description: Triggered when there was an internal error in our servers

TimeoutError

ID: TIMEOUT
Description: Triggered when some request from the SDK (not necessarily from the network) has exceeded the time limit

UnknownError

ID: UNKNOWN
Description: Triggered when an unknown error occurred

ContextPending

ID: CONTEXT_PENDING
Description: Triggered when the context is pending manual analysis.

FaceAuthentication

ID: FACE_AUTHENTICATION
Description: Triggered when an error occurs in the face authentication flow.
Last modified 1mo ago