> For the complete documentation index, see [llms.txt](https://docs.caf.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.caf.io/caf-docs/our-solutions/user-onboarding.md). # User Onboarding ### What is Caf. User Onboarding? Caf. Onboarding aims to ensure the best possible user experience while maintaining security, with the goal of reduce dropouts and identify fraudsters and bad actors in accordance with our clients' rules and needs. Our onboarding flows are customizable and automated for validations of Persons and Companies. Through Selfie Capture, Basic Registration Data, and Front and Back Document Photos, Caf. clients can benefit from agility, security in verifying the persons and/or company's identity, as well as increased accuracy in the onboarding processes of end customers for Caf. customers. Furthermore, we employ artificial intelligence for Document Typing, OCR, Proof of Life, and Data Sources for the Background Check process, all in the effort to enhance the experience for both the Caf. client and the end user. ### Key benefits 1. **Flexible workflows:** meet your unique business needs with a simple, drag-and-drop, no-code, visual design environment. 2. **Maximize conversions:** improve approval rates without compromising security to grow the business. 3. **Improve user experience:** eliminate unnecessary friction, reduce false positives and create happy and loyal customers. ### Starting with Caf. User Onboarding You can find a quick start guide at [Onboarding Journey](/caf-docs/quick-start-guides/onboarding-journey.md). {% hint style="warning" %} At this moment we still have part of the journey divided between **Brazil flow** and **Global flow**. We will make clear here the differences and how to perform each one. {% endhint %} --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation by asking a question. Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters: ``` GET https://docs.caf.io/caf-docs/our-solutions/user-onboarding.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.