> For the complete documentation index, see [llms.txt](https://docs.caf.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.caf.io/caf-api/connect/available-resources/onboarding.md).

# Onboarding

Onboarding is a web flow offered by Certta to obtain data and documents of people or companies, providing agility and simplicity in onboarding new users. The product was designed to fit different types of registration. Therefore, the flow/steps and layout can be fully customised according to the customer's preference. In addition, we allow the creation of unlimited onboarding templates so that they can be used for different purposes.

The end user needing to be verified will start the onboarding steps directly on Certta hosted webpage which is presented to them through a client redirect URL or alternatively via email or SMS (with the Certta registration link). When all the defined registration steps have been completed by the user, a transaction is automatically initiated with the data obtained, and call back response with the result data shall be sent to your pre-configured webhook.

Each onboarding link can be created by the API or the Certta [Trust](https://trust.caf.io/) with association to an onboarding template and pre-configured service query model.

For details on authentication, access [Authenticating](/caf-api/connect/authentication/authenticating.md).

{% hint style="info" %}
**Authentication Requirements:**

* Regular endpoints use `OAuth2` authentication with base URL: `https://api.us.prd.caf.io`
* For enhanced security, some endpoints may also support `mTLS` authentication with base URL: `https://mtls.us.prd.caf.io`
* For information on implementing `mTLS`, access [Using mTLS](/caf-api/connect/authentication/using-mtls.md)
  {% endhint %}

{% openapi src="/files/Ec9Hxcjg8MJL3FMwy3ql" path="/onboardings" method="post" %}
[onboardings-create.yaml](https://3218940882-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FbVxCOSyBojfSIE5fcpfH%2Fuploads%2Fgit-blob-583a1d2bfafdfae80b35fdee38f8457f71ec9eda%2Fonboardings-create.yaml?alt=media)
{% endopenapi %}


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation by asking a question.

Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters:

```
GET https://docs.caf.io/caf-api/connect/available-resources/onboarding.md?ask=<question>&goal=<user_goal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
